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The Economic Impact Of COVID-19 And How It Has Affected Collections Agencies

The Economic Impact Of COVID-19 And How It Has Affected Collections Agencies

The economic impact of COVID-19 is apparent. After years of lockdowns and restrictions, a black hole was created in most finances, whether they be a business, consumer, or even a government. In this blog, TEC Services Group experts look at the impact of the coronavirus on the 2023 consumer as well as what collections agencies […]

How The FTC Safeguards Rule Affects Collections Agencies

How The FTC Safeguards Rule Affects Collections Agencies

The purpose of the Federal Trade Commission is to set standards for safeguarding customer information. The FTC’s Safeguards Rule originally took effect in 2003 but was revised in 2021 to ensure that the policy keeps in check with modern technology. The amended rule offers in-depth guidance for a specific class of financial institutions, like mortgage […]

A Guide To Regulation F And How It Impacts Debt Collection

A Guide To Regulation F And How It Impacts Debt Collection

Congress first passed the Fair Debt Collection Practices Act (FDCPA) back in 1977, governing the debt collection industry to this day. However, Regulation F is the first serious update to the FDCPA and will have a significant impact on debt collectors and creditors and how they conduct business. Are you aware of what Regulation F […]

The Importance of Choosing The Right Debt Collections Software

The Importance of Choosing The Right Debt Collections Software

Debt collections software is an effective way of automating and streamlining the collections process, simultaneously harvesting information that can be used to optimize your business’ collections strategy.  Whether at a center of a debt collection agency or as part of an accounts receivable office, quality software can speed up the collections process while properly coordinating […]

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Alvaria provides a robust, end-to-end contact center platform designed to meet the most demanding enterprise requirements. Best-of-breed compliance, campaign management, and dialer solutions, along with AI enablement services, to extend the capabilities of the world’s leading CCaaS organizations.

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Take care of all your billing and payment orchestration needs. Whether you need to accept payments in your store, online, or on-the-go, we’ll help you find the right products. With the best in payments technology and the highest level of customer service, your business will succeed in today’s market.

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Sedric is an innovative technology that is being deployed at the highest levels of our industry. When combined with leading omnichannel systems, Sedric can deliver real-time compliance management, voice analytics, and reporting on all forms of communication to guarantee your agency is doing everything possible to deliver amazing customer experiences.

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Intelligent Contacts is one of the leading omnichannel solutions in the market today. By combining customer payment opportunities in line with your dialer and telephony platforms, they are changing the game when it comes to effective and efficient consumer engagement.

PROUDLY RESELLING

As a premier solution for enterprise organizations, C&R’s Debt Manager platform is designed to provide the most flexible and compliant solution on the market. Debt Manager is used by the world’s largest banks and governments, along with some of the ARM industry’s largest collection companies.

PROUDLY RESELLING

Latitude Software is one of the leading technologies for mid-market and enterprise companies. With a long history in both first-party agency management and third-party collections, Latitude’s functionality is built for the end user. Administrative tasks become easy while remaining flexible for your changing business operations.

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