News | TEC Services Group, Inc.

TEC Analytical Services Announces it is Providing Skip Trace Evaluations

Mon, 26 Apr 2010 12:45:31 -0400

TEC Analytical Services provides skip trace evaluations to help organizations keep up with the latest skip trace tools and best practices to boost recoveries. Efficiently and effectively locating individuals in a market and society that is constantly in flux is challenging for debt collections organizations of any size.

Sarasota, Florida -- April 26, 2010 – TEC Analytical Services, a division of TEC Services Group, announced today that it now provides independent skip trace evaluations for debt collection organizations looking to increase recoveries at the lowest cost. Skip tracing is a moving target and TEC Analytical Services’ skip trace evaluations are a quicker way to improve processes and performance by layering in the best vendor tools and strategies to locate more debtors.

TEC Analytical Services’ team of subject matter experts (SME’s) conducts evaluations that include a comprehensive analysis of the following: vendors pricing and spend, data vendors and tools, search techniques, client and portfolio specific treatment strategies, workflow and goals. TEC provides recommendations to implement vendor tools and techniques, locate more debtors, improve operational efficiencies through automation and more tailored skip trace strategies, leverage your vendors knowledge of best practices, get more out of your vendor testing and track and measure key performance indicators (KPI’s.) TEC provides the option to help implement its recommendations.

“As a consulting company our practice is about helping organizations overcome problems and seize opportunities that have a measurable impact on increasing performance. Multiple factors make skip tracing a moving target. Lifestyle changes, consumer move trends, vendor consolidation, the current economic conditions, the changing legislative landscape and resource constraints have created the perfect storm for making it increasingly challenging to cost effectively locate debtors,” said Will Turner, Vice President of TEC Analytical Services. “Collection organizations, large and small, are struggling to find the resources and time to stay on top of these challenges and trends as well as the latest in vendor tools and best practices. TEC Analytical Services brings the right ingredients together to tailor a recipe that works best for specific collection organizations.”

TEC Analytical Services provides the following data consulting and outsourcing services:

   -  Skip Trace Program and Operational Analysis

   -  Spend Analysis and Strategic Sourcing

   -  Vendor Management

   -  Skip Trace Waterfall Design

   -  Skip Trace Training

   -  Champion Challenger Vendor Testing

   -  Automation and Software Integration

   -  Performance Tracking and Insight

About TEC Services Group

TEC Services Group has been providing “real world” technology and operational consulting to the Accounts Receivable and Debt Collection industries for more than a decade. TEC’s executive leadership team averages 23 years expertise in the managing Accounts Receivable operations and IT, while the average of all team members is more than 18 years Credit and Debt Collections experience. TEC has helped scores of collection organizations to improve efficiencies and increase recoveries through the use of information technology and best practices. For more information please visit http://www.TECsg.com or call (941) 375-0300.

About TEC Analytical Services

TEC Analytical Services, one of three divisions of TEC Services Group, provides consulting and outsourcing services to solve problems across the credit lifecycle. Our team of consultants includes subject matter experts that have worked in Credit & Collections for the leading vendors and client organizations in financial services, healthcare, ecommerce, government and utilities. Our professionals combine thought-leadership and information technology with data and analytics to help bring rapid profit improvement to our clients. For more information please visit http://www.TECsg.com or call (941) 375-0300.

TEC Services Group Names Will Turner VP of New Analytics Division

Wed, 07 Apr 2010 12:45:31 -0400

Sarasota, Florida -- April 7, 2010 – TEC Services Group, Inc. today announces Will Turner as Vice President of its new Analytics Division. In this role, Turner will lead the new division in bringing specialized data and analytic services to the Accounts Receivable and Debt Collection industries through client outsourcing and consulting relationships.

Prior to joining TEC Services Group, Turner held various leadership positions at First Data, Experian and most recently Datalure and Sourcelure, where he launched a new skip trace outsourcing and consulting division. Tom Sweat, President of TEC Services Group stated, “Will is a recognized industry leader and serves as a subject matter expert in using data and analytics to help companies solve problems across the account lifecycle. His specialized knowledge includes: skip tracing, debt collections, fraud prevention, identity management and mail deliverability. We are excited for Will to join our team of credit and collections experts and to leverage his skills to bring something new to the industry. “

About TEC Services Group

TEC Services Group has been providing “real world” technology and operational consulting to the Accounts Receivable and Debt Collection industries for more than a decade. TEC’s executive leadership team averages 23 years expertise in the managing Accounts Receivable operations and IT, while the average of all team members is more than 18 years Credit and Debt Collections experience. TEC has helped scores of collection organizations to improve efficiencies and increase recoveries through the use of information technology and best practices. For more information please visit http://www.TECsg.com or call (941) 375-0300.

TEC Services Group Launches Analytics Division

Fri, 12 Mar 2010 12:45:31 -0500

Sarasota, Florida, March 12, 2010 - TEC Services Group, Inc. today announced the launch of TEC Analytics, to complement its Professional Services and Strategic Services divisions. Since 1998, TEC Services Group has provided operations and technology consulting to collection agencies and credit grantors. TEC Analytics expands this focus beyond leveraging technology and best practices to making better use of data to enhance collection results and efficiencies.

“Today, profitable debt collection is all about efficiencies. In this economic environment, no one can afford to spend precious financial or human resources for little or no return,” says Tom Sweat, TEC Services Group President. “Because debt collection is a data driven process, agencies have to be savvy about what data they use, how they use it, and what they spend for it. That’s where TEC Analytics comes in,” said Sweat.

TEC Analytics will help mid-size to large collection agencies and credit grantors leverage the data and technology solutions they already have and more cost effectively use they data they buy for increased ROI. For example, TEC Analytics will integrate skip-tracing resources into a customized, champion/challenger-driven waterfall that enables collection organizations to better measure results and vendor effectiveness. In doing so, TEC Analytics will leverage the data exchange and workflow management capabilities of its long-time strategic partner DataRose.

“For eleven years, TEC Services Group’s mission has been to help collection organizations do more with less. To this end, we have always delivered real world operations and information technology experience and support to our customers. Now, we have the complete package – know-how, technology and analytics,” concluded Sweat.

About TEC Services Group

TEC Services Group has been providing “real world” technology and operational consulting to the Accounts Receivable and Debt Collection industries for more than a decade. TEC’s executive leadership team averages 23 years expertise in the managing Accounts Receivable operations and IT, while the average of all team members is more than 18 years Credit and Debt Collections experience. TEC has helped scores of collection organizations to improve efficiencies and increase recoveries through the use of information technology and best practices. For more information, please visit www.tecsg.com.

For more information

Contact Tom Sweat at (941) 375-0300 x101 or Tom.Sweat@TECsg.com
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TEC Services Group and DataRose Extend EqualXchange Network to Ontario Systems Users

Mon, 08 Feb 2010 12:45:31 -0500

DataRose EqualXchange Network now available to Ontario Systems FACS and Artiva software users

Bailey, Colorado - February 8, 2010 - DataRose, creators of The EqualXchange Network, today announced that TEC Services Group and DataRose are extending the EqualXchange Network to Ontario FACS and Artiva users.

TEC Services Group, a leading IT Consulting firm for the collections industry, provides comprehensive software implementation and customized solutions for about 100 FACS and Artiva users in the United States and Canada. Through this partnership, TEC Services Group will provide an extension of The EqualXchange Network to FACS and Artiva users.

The EqualXchange Network facilitates seamless, automated data exchange between credit bureaus, skip tracers, data vendors, dialers, payment portals etc., and the thousands of creditors, collection agencies and law firms they serve. Seamless data exchange increases access to a greater number of data driven products and services. It also reduces dependencies on everyone’s scarce IT resources to deliver and receive those services.

This partnership between DataRose and TEC Services Group combines world-class technology with best of breed collections operations and IT expertise. For Ontario Systems users, it provides a resource that enables them to use any data or service vendor they choose through customized, automated process flows that optimize results and minimize costs.

“This partnership with DataRose furthers our commitment to help companies in our industry do more with less,” says TEC Services Group President, Tom Sweat. “The EqualXchange Network is a prime example of practical innovation and we are proud to be a part of its expansion.”

“Being an efficient, automated, data driven company is no longer just a goal for profitable collections organizations -- it is an absolute necessity,” says Jonathan Cleary, DataRose CEO. “All of the many data and technology solutions that enable this achievement are delivered through The EqualXchange Network. All of the expertise needed to make it happen is provided by TEC Services Group. The combination of the two is powerful,” Cleary said.

About TEC Services Group

TEC Services Group has been providing “real world” technology and operational consulting to the Accounts Receivable and Debt Collection industries for more than ten years. With experience that comes from the field, the staff at TEC Services Group truly know the meaning of “real world.” They have assisted scores of collection organizations with services and projects to improve efficiencies and increase recoveries through the usage of systems and best practices. For more information, visit www.tecsg.com.

About DataRose

DataRose (www.datarose.com) provides “interoperability” -- the one, essential, missing ingredient that enables the current shift from people-driven to technology-driven debt collection, self-service transaction, and customer contact processes. DataRose’s enables companies to seamlessly exchange data with everyone – no matter what software they use.

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TEC Services Group, Inc. and CR Software LLC Announce Strategic Partnership

Thu, 30 Apr 2009 12:45:31 -0400

Fairfax, VA, October 21, 2009 – CR Software LLC, the leading financial software solutions provider to collections entities, announces today with TEC Services Group, Inc. a partnership whereby CR Software can leverage TEC Services Group’s skills and expertise within the credit/collections space to benefit CR Software’s Platinum user base.

“TEC Services Group is very excited about this partnership with CR Software and the opportunity to provide best in breed Professional Services to our mutual Accounts Receivable clients.” said Wendell Etheridge, Executive Vice President of TECsg. “The Credit and Collection industry continues to focus on strategies that drive effectiveness and to collect more with less. We know collections and what it takes to make a living as a collector – and that’s why TECsg has been so effective at helping collection organizations improve efficiencies through operational and technological means.”

“TECsg’s capabilities and tremendous track record in the collections industry are a great addition to CR Software,” said Edz Sturans, President of CR Software, LLC. “We are glad to be able to offer our clients TECsg’s effective services which will increase their functionality and help them grow stronger at the same time.”

About TEC Services Group, Inc.

TEC Services Group is a leading provider of professional and strategic services to Credit and Collection organizations. In business since 1998 and with more than 300 years combined expertise in Accounts Receivable Management, TECsg assists both large and small organizations – with customers ranging in size from five employees to over five thousand. Services include Project Management, Disaster Recovery/Business Continuity Planning, System Administration, Workflow management, System Configuration, Collections Best Practices, Collection Management Training, Collection Application Training, Technology and Operations Due Diligence, PPMS Implementations, Building Security, Call Center Build-outs, PCI DSS Preparedness, Website Development and other services. For more information on TEC Services Group please telephone 941-375-0300 or visit http://www.TECsg.com

About CR Software, LLC

Since 1984, CR Software has been setting the standard for collections industry software systems. CR Software deploys, executes, and supports hundreds of installations every year. CR Software LLC corporate headquarters can be reached at (800) 222-1722, by e-mail, kristine.sturans@crsoftwareinc.com or via the World Wide Web at http://www.crsoftwarellc.com.

"A Higher Return on Intelligence,” and the above CR Software logo are trademarks of CR Software LLC. "CR Software" and the "Collection Resource System" are registered trademarks of CR Software LLC. All other trademarks are property of their respective owners.

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The Intelitech Group Announces Partnership with TEC Services Group to Bring Acumen! to Ontario System Users

Thu, 30 Apr 2009 12:44:31 -0400

Acumen! business analytics to be integrated with Ontario Systems FACS collection software to drive increased collection recovery and efficiency

VANCOUVER, Wash. – April 30, 2009 – The Intelitech Group, a business consulting practice and technology solutions provider for the collections industry, today announced that it has partnered with TEC Services Group, Inc. to bring its award-winning Acumen!™ business analytics solution to Ontario System FACS™ users.

A leading IT consulting firm for the collection industry, TEC Services Group provides comprehensive software implementation and customized solutions for over 70 FACS™ clients in the United States and Canada. Through this partnership, TEC Services Group will provide an integration of Acumen!™ for FACS™ clients to further enhance collection efficiencies, reduce costs and collect more money. Ontario clients will now be able to forecast payment probabilities and uncover “hidden” dollars, find and apply the most effective debt recovery strategies for each account and reduce operating costs by as much as 30 percent.

“The collection industry continues to focus on strategies to drive new efficiencies and collect even more with less,” said Tom Sweat, President, TEC Services Group. “Acumen! brings powerful capabilities to increase and maximize collection efforts, and we are excited to begin delivering this new level of value and benefits to FACS™ clients.”

Acumen!™ is a business analytics suite that includes highly accurate and competitive scoring data, a performance dashboard to monitor KPIs and an easy-to-read graphical reporting tool.

With over 40 installations of Acumen!™, agencies are benefiting from best-in-class analytics to profile and score accounts, track costs and produce specialized reports and graphs to make sound business decisions and implement optimal work and business strategies for ever-greater profitability.

“Acumen!™ brings critical solutions and tools to empower agencies and help them be more successful with their collection efforts,” said Bryan Houston, managing partner, The Intelitech Group. “Analytics will continue to drive new opportunities to help agencies gain a competitive advantage and effectively compete in today’s market conditions.”

About The Intelitech Group

The Intelitech Group provides consulting and technology solutions to help agencies achieve optimal results. Leveraging industry expertise and market intelligence with latest technology innovations, The Intelitech Group brings extensive knowledge, insights and practical tools to help agencies delve deep into all facets of the organization to measure, analyze and implement results-oriented solutions. For additional information, visit www.intelitechgroup.com

About TEC Services Group

TEC Services Group has been providing “real world” technology and operational consulting to the Accounts Receivable and Debt Collection industries for more than ten years. With experience that comes from the field the staff at TECsg truly knows the meaning of “real world”. They have assisted scores of collection organizations with services and projects to improve efficiencies and increase recoveries through the usage of systems and best practices. For more information, visit http://www.tecsg.com.

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Comtech Systems Inc. and TECsg announce Strategic Partnership

Thu, 02 Apr 2009 17:10:08 -0400

Nokomis, FL, April 1, 2009: Comtech Systems Inc. and TEC Services Group announce their recently formed Strategic Partnership. Comtech will be looking to TECsg to help provide new and expanded consulting services to their Collect! Software Solution Clients. These services can be delivered remotely or on-site.

Comtech Systems Inc. is built around providing solutions that meets the evolving needs of their clients. Comtech is skilled in technology delivery and making often complicated technologies seem simple to the end user. “Here at Comtech we know how important technology can be to the success of a business. We use the flexibility of our own solution to run our business, so it has to work.” said Neal Cropper, CEO of Comtech Systems Inc.

TEC Services Group is a company built around people who are not only highly skilled within their area of expertise but are also collection industry professionals. “We know collections and what it takes to earn a living as a collector. That’s why we are so effective at helping collection agencies improve efficiencies through operational and technological means” said Tom Sweat, President of TECsg.

As part of the strategic partnership, TECsg has a designated team that is quickly becoming experts on Comtech’s software solution, Collect!. The team says that it looks forward to helping Comtech customers by implementing collection strategies in Collect! as it has done for other agencies on other systems over the years.

Wendell Etheridge, Executive Vice President of TECsg, said “For as long as we can remember it has been a goal of all businesses to do things efficiently. But now, in our current economic times, it is not just a nicety. It is a necessity. Collection Agencies must do more with less and they must do it better, smarter and faster.” TECsg’s experience and the Collect! Software solution provides them with what they need to help agencies accomplish what Etheridge points out as critical to their prosperity.

About Comtech Systems, Inc.
Comtech Systems Inc. Collect!™ is a scalable full-featured software solution for receivables management, integrating sophisticated multi-user contact management, financial tracking, batch and ad hoc letter series, data import and export, flexible reporting, client billing, credit bureau reporting and much more. You can get all this in our proven, fast, fully integrated package designed with your business growth in mind. Suitable for businesses from home-based to large corporate offices. Collect! is your key to growth.

About TEC Services Group, Inc.
TEC Services Group, Inc. has been providing operational and technical consulting to collections agencies for over 10 years. They assist companies with interim Operations and IT management, software implementations and maintenance, project management, due diligence for acquisitions and client compliance, and many other services which are not usually part of a collection agencies core competency.

TEC SERVICES GROUP OPENS NEW OFFICE

Thu, 02 Apr 2009 17:07:25 -0400

Nokomis, FL, August 26, 2007: TEC Services Group (TEC), headquartered in Nokomis, Fla., is pleased to announce the opening of a new office at 300 West Airpark Drive in Muncie, Ind. TEC's service offerings include comprehensive project management, business and technical analysis, collection and operations training, as well as software application and Information Technology consulting.

J. Douglas Gregg, Chief Strategy Officer for TEC, described the introduction of the new office as the "furthering of our partnership with Ontario Systems and the Muncie community. We couldn't be more pleased with the location and the opportunities it provides us to serve our customers and grow our team."

To date, TEC Services Group has completed successful projects with more than 60 organizations in the United States and Canada. Their clients include several of the largest collection agencies, one of the largest banking institutions in the country and one of the worldís leading call center operators. The company's client list also includes many of the smallest, "mom and pop shop" companies in the industry, which are an integral part of the collection industry.

For more information contact:

Wendell Etheridge - (678) 363 3765 or Wendell.Etheridge@TECServicesGroup.com

Tom Sweat - (941) 375-0300 or Tom.Sweat@TECServicesGroup.com

COLLECTION INDUSTRY VETERAN JOINS TEC SERVICES GROUP AS CHIEF STRATEGY OFFICER

Thu, 02 Apr 2009 17:04:36 -0400

Nokomis, FL, August 13, 2007: TEC Services Group, Inc., headquartered in Nokomis, Florida, recently announced J. Douglas Gregg will join the firm as its Chief Strategy Officer effective September 1, 2007. Gregg will be responsible for the firmís strategic direction related to sales, marketing, branding, packaging and pricing. He also will serve as a general business consultant in strategic planning, staff development, sales and marketing.

"Doug's track record in the collection industry made him a very attractive candidate for the new role in our firm. His style works well within our culture and will certainly contribute to the aggressive growth that is planned", said Tom Sweat, President of TEC Services Group. Wendell Etheridge, Executive Vice President of TEC Services Group, agreed. "Doug's knack for anticipating market needs has always been impressive. Having collaborated with him on a number of initiatives over more than 15 years, it is terrific to have him on our team. His vision, character and passion for excellence uniquely qualify Doug for this new endeavor."

Gregg spent 22 years (17 as a company officer) with Ontario Systems. His focus was on sales, marketing and business development. He also has served on the board of directors for the American Collectors Association (ACA) and the ACA Foundation, where he received the prestigious Star award in 2003. Gregg has been a featured speaker at many industry and local civic gatherings. Additionally, he served as the Chief Operating Officer at TK Constructors, a scattered site home builder in Indiana, Ohio and Kentucky.

"I am excited to join this experienced team of consultants", Gregg said. "We are positioned to serve the collection industry in new and innovative ways. I am humbled by this opportunity and hope to reacquaint myself with many of my old friends."

For more information contact:

Wendell Etheridge - (678) 363 3765 or Wendell.Etheridge@TECServicesGroup.com

Tom Sweat - (941) 375-0300 or Tom.Sweat@TECServicesGroup.com

TEC SERVICES GROUP HELPS COLLECTION AGENCIES

Thu, 02 Apr 2009 16:59:05 -0400

Nokomis, FL, February 1, 2007: The Enterprise Consultant and The Eminess Company have combined knowledge, skills and reputations in the newly formed consulting company TEC Services Group, Inc. and is based in Nokomis, Florida.

The management team of TEC Services Group has held executive positions in several of the nation’s largest collections agencies. “The broad skill-sets of our management team and staff members allow us to provide excellent service in most areas of collection agencies and departments. In most cases we have ‘seen it before’ so there is no reinvention of the wheel.” states Tom Sweat, President of Eminess Company.

With an average of over 18 years working in the credit and collection industry, the management team of TEC Services Group has completed some of the largest technology-related projects in the industry.

The company provides services encompassing the entire technology arena of a Collections firm. Services include but are not limited to: Organizational Management, Project Management and System Administration. “The Enterprise Consultant and The Eminess Company each focused their efforts on organizations that used or were planning to use products from Ontario Systems, LLC (FACS, CTVision, Artiva) and, due to the companies’ previous success, there is no reason that the new company would take a different approach.” says Wendell Etheridge, President of The Enterprise Consultant.

For more information contact:

Wendell Etheridge - (678) 363 3765 or Wendell.Etheridge@TECServicesGroup.com

Tom Sweat - (941) 375-0300 or Tom.Sweat@TECServicesGroup.com