What's In The News | TEC Services Group, Inc.

TEC Announces Services for Users of Latitude Software

Mon, 26 Sep 2011 09:26:28 -0400

TEC Provides Professional Services to Users of Latitude’s Software Products

Sarasota, Florida, September 26, 2011 - TEC Services Group has announced that it now provides Professional Services to users of Latitude’s software platform.

“We have long been the leading third party services company for users of the collection industry’s major software packages. Hundreds of ARM organizations have relied on our expertise and we have now brought that same level of service to the users of Latitude’s suite of software,“ says Wendell Etheridge, Executive Vice President.

“In todays economic environment it doesn’t always make sense to hire someone with a specialty skill-set when those particular skills are only needed a few hours per week or month. Using an outsourced Professional Services provider allows you to get the highest level of skills available but only pay for it when you need it,” added Etheridge.

Professional Services for Latitude’s suite of products are immediately available.

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RPost and TECnet Set New Standard for Handling A/R Collections Notices

Fri, 16 Sep 2011 09:20:13 -0400

TECnet Connects to RPost Cloud Platform for Specialized Email Handing to Speed Collections

Los Angeles, CA and Sarasota FL, September 14, 2011 - RPost, the inventor of Registered Email® services, and TEC Services Group, the leading provider of technology and operational consulting to the accounts receivable industry, today announced that TEC’s TECnetTM service will be able to route invoice and collections notices via the RPost Cloud for delivery by RPost’s Registered Email services.

“TECnet users will now be able to access RPost’s unique Registered Email services to prove invoice aging and delivery of collections related notices along with a full set of services to conduct the collections process by email, in a secure, compliant manner, regardless of which collection platform clients use,” states Tom Sweat, President of TEC Services Group.

Accounts receivable messages will be connected via TECnet to RPost’s Registered Email services for legal delivery proof of collections-related notices, with encryption and electronic signature options depending on the nature of the message.

TEC Services Group Integrates TARGUSinfo’s Customer Complete Solution Into TECnetTM Network

Fri, 16 Sep 2011 08:32:14 -0400

SARASOTA, Fla., September 7, 2011 – TEC Services Group announced today that its TECnet Network will seamlessly integrate Customer Complete from TARGUSinfo, the leading provider of On-Demand Insight to the most recognized brands. Using Customer Complete, TECnet clients are now able to keep customer data current and append missing phone numbers to customer contact information where necessary.

“TEC has been working with collection agencies and law firms for over a decade and has built tens of thousands of interfaces. Our clients kept asking for an easier way to get data into and out of their systems. In response, TEC created TECnet, which interfaces with legal and collection agency software and allows our clients to seamlessly and securely exchange data with their clients and service providers, its like a universal interface”, said Tom Sweat President of TEC Services Group. “We are extremely proud to announce that TARGUSInfo is now integrated into TECnet and their unique data solutions are available immediately to all our TECnet clients.

DebtNext Solutions, LLC Joins TECnet

Mon, 15 Aug 2011 16:19:25 -0400

TECnet Network Expands Integration of DebtNext Account Management Solutions

Copley, OH, August 9, 2011 – DebtNext Solutions, LLC, a leading software and solutions provider for the accounts receivables management industry, has selected TEC Services Group’s TECnet Network to extend its solution integrations with the Accounts Receivable and Legal Collections markets. The TECnet Network provides DebtNext with seamless, on-demand data integration capability with thousands of collection agencies and law firms, enabling them to integrate with customers more quickly, efficiently, and with greater flexibility.

The TECnet Network is a single source, web-delivered, integration solution that facilitates data exchange between solution providers and collection organizations (creditors, debt buyers, collection agencies and law firms).Eliminating the data exchange problem increases customers’ access to a greater number of data driven products and services, and reduces current dependencies on everyone’s IT resources to deliver and receive those services.

TEC Services Group, Inc. Announces newest TECnet Members

Mon, 11 Jul 2011 08:28:48 -0400

TEC Services Group Inc. today announced eight new members to its TECnet Network

Sarasota, Florida - June 21, 2011 - TEC announces eight new data and scoring service providers have joined TECnet, a network thatenables service providers and collection organizations to seamlessly exchange and integrate data.

TECnet enables collection agencies and law firms to gain immediate access to data and scoring service providers through a single integration network. TECnet eliminates the expense and complexity of maintaining multiple custom interfaces andautomates the exchange of data necessary for the efficient collection and recovery of debt.TECnet enables service providers to use one standard interface to exchange data with any client collection system.

“The TECnet Network is changing the way credit and collections accesses external data,” says Wendi Burkhardt, TruNorth President & COO.“This is an industry that relies heavily on the ability of all parties across the entire value chain to share data.Doing so has historically been a challenge, resulting in inefficiencies and higher costs.The TECnet Network gives the industry “plug-and-play” data exchange compatibility, which allows our clients easier access to our services regardless of the collection system in use.”

TEC Announces New Skip Trace Optimization Service

Fri, 03 Jun 2011 11:19:43 -0400

TEC Analytics announced a service line extension today that makes their best practices in skip tracing and asset identification available in a configurable and hosted expert system.

Sarasota, Florida - April 26, 2011 - TEC Analytics, a division of TEC Services Group, announces a new service line that provides expert data waterfall systems.Each expert system leverages performance data, analytics and TEC’s expert knowledge to determine the right vendors, data workflow and strategies to boost recoveries.

Building and maintaining effective data strategies takes an ongoing and cross-functional commitment in resources.Too often data strategies become stale and decisions place too much weight on data cost and right party contact (RPC) rates.As a result organizations miss a real opportunity to make measurable and rapid gains in revenue and performance.Using champion challenger vendor testing, analytics, industry best practices and performance data, TEC is taking the guesswork out of designing and building strategies that work.

TEC Analytical Services Announces it is Providing Skip Trace Evaluations

Mon, 26 Apr 2010 12:45:31 -0400

TEC Analytical Services provides skip trace evaluations to help organizations keep up with the latest skip trace tools and best practices to boost recoveries. Efficiently and effectively locating individuals in a market and society that is constantly in flux is challenging for debt collections organizations of any size.

Sarasota, Florida -- April 26, 2010 – TEC Analytical Services, a division of TEC Services Group, announced today that it now provides independent skip trace evaluations for debt collection organizations looking to increase recoveries at the lowest cost. Skip tracing is a moving target and TEC Analytical Services’ skip trace evaluations are a quicker way to improve processes and performance by layering in the best vendor tools and strategies to locate more debtors.

TEC Analytical Services’ team of subject matter experts (SME’s) conducts evaluations that include a comprehensive analysis of the following: vendors pricing and spend, data vendors and tools, search techniques, client and portfolio specific treatment strategies, workflow and goals. TEC provides recommendations to implement vendor tools and techniques, locate more debtors, improve operational efficiencies through automation and more tailored skip trace strategies, leverage your vendors knowledge of best practices, get more out of your vendor testing and track and measure key performance indicators (KPI’s.) TEC provides the option to help implement its recommendations.

TEC Services Group Names Will Turner VP of New Analytics Division

Wed, 07 Apr 2010 12:45:31 -0400

Sarasota, Florida -- April 7, 2010 – TEC Services Group, Inc. today announces Will Turner as Vice President of its new Analytics Division. In this role, Turner will lead the new division in bringing specialized data and analytic services to the Accounts Receivable and Debt Collection industries through client outsourcing and consulting relationships.

Prior to joining TEC Services Group, Turner held various leadership positions at First Data, Experian and most recently Datalure and Sourcelure, where he launched a new skip trace outsourcing and consulting division. Tom Sweat, President of TEC Services Group stated, “Will is a recognized industry leader and serves as a subject matter expert in using data and analytics to help companies solve problems across the account lifecycle. His specialized knowledge includes: skip tracing, debt collections, fraud prevention, identity management and mail deliverability. We are excited for Will to join our team of credit and collections experts and to leverage his skills to bring something new to the industry. “

TEC Services Group Launches Analytics Division

Fri, 12 Mar 2010 12:45:31 -0500

Sarasota, Florida, March 12, 2010 - TEC Services Group, Inc. today announced the launch of TEC Analytics, to complement its Professional Services and Strategic Services divisions. Since 1998, TEC Services Group has provided operations and technology consulting to collection agencies and credit grantors. TEC Analytics expands this focus beyond leveraging technology and best practices to making better use of data to enhance collection results and efficiencies.

“Today, profitable debt collection is all about efficiencies. In this economic environment, no one can afford to spend precious financial or human resources for little or no return,” says Tom Sweat, TEC Services Group President. “Because debt collection is a data driven process, agencies have to be savvy about what data they use, how they use it, and what they spend for it. That’s where TEC Analytics comes in,” said Sweat.

TEC Analytics will help mid-size to large collection agencies and credit grantors leverage the data and technology solutions they already have and more cost effectively use they data they buy for increased ROI. For example, TEC Analytics will integrate skip-tracing resources into a customized, champion/challenger-driven waterfall that enables collection organizations to better measure results and vendor effectiveness. In doing so, TEC Analytics will leverage the data exchange and workflow management capabilities of its long-time strategic partner DataRose.

TEC Services Group and DataRose Extend EqualXchange Network to Ontario Systems Users

Mon, 08 Feb 2010 12:45:31 -0500

DataRose EqualXchange Network now available to Ontario Systems FACS and Artiva software users

Bailey, Colorado - February 8, 2010 - DataRose, creators of The EqualXchange Network, today announced that TEC Services Group and DataRose are extending the EqualXchange Network to Ontario FACS and Artiva users.

TEC Services Group, a leading IT Consulting firm for the collections industry, provides comprehensive software implementation and customized solutions for about 100 FACS and Artiva users in the United States and Canada. Through this partnership, TEC Services Group will provide an extension of The EqualXchange Network to FACS and Artiva users.

The EqualXchange Network facilitates seamless, automated data exchange between credit bureaus, skip tracers, data vendors, dialers, payment portals etc., and the thousands of creditors, collection agencies and law firms they serve. Seamless data exchange increases access to a greater number of data driven products and services. It also reduces dependencies on everyone’s scarce IT resources to deliver and receive those services.

TEC Services Group, Inc. and CR Software LLC Announce Strategic Partnership

Thu, 30 Apr 2009 12:45:31 -0400

Fairfax, VA, October 21, 2009 – CR Software LLC, the leading financial software solutions provider to collections entities, announces today with TEC Services Group, Inc. a partnership whereby CR Software can leverage TEC Services Group’s skills and expertise within the credit/collections space to benefit CR Software’s Platinum user base.

“TEC Services Group is very excited about this partnership with CR Software and the opportunity to provide best in breed Professional Services to our mutual Accounts Receivable clients.” said Wendell Etheridge, Executive Vice President of TECsg. “The Credit and Collection industry continues to focus on strategies that drive effectiveness and to collect more with less. We know collections and what it takes to make a living as a collector – and that’s why TECsg has been so effective at helping collection organizations improve efficiencies through operational and technological means.”

“TECsg’s capabilities and tremendous track record in the collections industry are a great addition to CR Software,” said Edz Sturans, President of CR Software, LLC. “We are glad to be able to offer our clients TECsg’s effective services which will increase their functionality and help them grow stronger at the same time.”

The Intelitech Group Announces Partnership with TEC Services Group to Bring Acumen! to Ontario System Users

Thu, 30 Apr 2009 12:44:31 -0400

Acumen! business analytics to be integrated with Ontario Systems FACS collection software to drive increased collection recovery and efficiency

VANCOUVER, Wash. – April 30, 2009 – The Intelitech Group, a business consulting practice and technology solutions provider for the collections industry, today announced that it has partnered with TEC Services Group, Inc. to bring its award-winning Acumen!™ business analytics solution to Ontario System FACS™ users.

A leading IT consulting firm for the collection industry, TEC Services Group provides comprehensive software implementation and customized solutions for over 70 FACS™ clients in the United States and Canada. Through this partnership, TEC Services Group will provide an integration of Acumen!™ for FACS™ clients to further enhance collection efficiencies, reduce costs and collect more money. Ontario clients will now be able to forecast payment probabilities and uncover “hidden” dollars, find and apply the most effective debt recovery strategies for each account and reduce operating costs by as much as 30 percent.

Comtech Systems Inc. and TECsg announce Strategic Partnership

Thu, 02 Apr 2009 17:10:08 -0400

Nokomis, FL, April 1, 2009: Comtech Systems Inc. and TEC Services Group announce their recently formed Strategic Partnership. Comtech will be looking to TECsg to help provide new and expanded consulting services to their Collect! Software Solution Clients. These services can be delivered remotely or on-site.

Comtech Systems Inc. is built around providing solutions that meets the evolving needs of their clients. Comtech is skilled in technology delivery and making often complicated technologies seem simple to the end user. “Here at Comtech we know how important technology can be to the success of a business. We use the flexibility of our own solution to run our business, so it has to work.” said Neal Cropper, CEO of Comtech Systems Inc.

TEC Services Group is a company built around people who are not only highly skilled within their area of expertise but are also collection industry professionals. “We know collections and what it takes to earn a living as a collector. That’s why we are so effective at helping collection agencies improve efficiencies through operational and technological means” said Tom Sweat, President of TECsg.

As part of the strategic partnership, TECsg has a designated team that is quickly becoming experts on Comtech’s software solution, Collect!. The team says that it looks forward to helping Comtech customers by implementing collection strategies in Collect! as it has done for other agencies on other systems over the years.

Wendell Etheridge, Executive Vice President of TECsg, said “For as long as we can remember it has been a goal of all businesses to do things efficiently. But now, in our current economic times, it is not just a nicety. It is a necessity. Collection Agencies must do more with less and they must do it better, smarter and faster.” TECsg’s experience and the Collect! Software solution provides them with what they need to help agencies accomplish what Etheridge points out as critical to their prosperity.

TEC SERVICES GROUP OPENS NEW OFFICE

Thu, 02 Apr 2009 17:07:25 -0400

Nokomis, FL, August 26, 2007: TEC Services Group (TEC), headquartered in Nokomis, Fla., is pleased to announce the opening of a new office at 300 West Airpark Drive in Muncie, Ind. TEC's service offerings include comprehensive project management, business and technical analysis, collection and operations training, as well as software application and Information Technology consulting.

J. Douglas Gregg, Chief Strategy Officer for TEC, described the introduction of the new office as the "furthering of our partnership with Ontario Systems and the Muncie community. We couldn't be more pleased with the location and the opportunities it provides us to serve our customers and grow our team."

To date, TEC Services Group has completed successful projects with more than 60 organizations in the United States and Canada. Their clients include several of the largest collection agencies, one of the largest banking institutions in the country and one of the worldís leading call center operators. The company's client list also includes many of the smallest, "mom and pop shop" companies in the industry, which are an integral part of the collection industry.

For more information contact:

Wendell Etheridge - (678) 363 3765 or Wendell.Etheridge@TECServicesGroup.com

Tom Sweat - (941) 375-0300 or Tom.Sweat@TECServicesGroup.com

COLLECTION INDUSTRY VETERAN JOINS TEC SERVICES GROUP AS CHIEF STRATEGY OFFICER

Thu, 02 Apr 2009 17:04:36 -0400

Nokomis, FL, August 13, 2007: TEC Services Group, Inc., headquartered in Nokomis, Florida, recently announced J. Douglas Gregg will join the firm as its Chief Strategy Officer effective September 1, 2007. Gregg will be responsible for the firmís strategic direction related to sales, marketing, branding, packaging and pricing. He also will serve as a general business consultant in strategic planning, staff development, sales and marketing.

"Doug's track record in the collection industry made him a very attractive candidate for the new role in our firm. His style works well within our culture and will certainly contribute to the aggressive growth that is planned", said Tom Sweat, President of TEC Services Group. Wendell Etheridge, Executive Vice President of TEC Services Group, agreed. "Doug's knack for anticipating market needs has always been impressive. Having collaborated with him on a number of initiatives over more than 15 years, it is terrific to have him on our team. His vision, character and passion for excellence uniquely qualify Doug for this new endeavor."

Gregg spent 22 years (17 as a company officer) with Ontario Systems. His focus was on sales, marketing and business development. He also has served on the board of directors for the American Collectors Association (ACA) and the ACA Foundation, where he received the prestigious Star award in 2003. Gregg has been a featured speaker at many industry and local civic gatherings. Additionally, he served as the Chief Operating Officer at TK Constructors, a scattered site home builder in Indiana, Ohio and Kentucky.

"I am excited to join this experienced team of consultants", Gregg said. "We are positioned to serve the collection industry in new and innovative ways. I am humbled by this opportunity and hope to reacquaint myself with many of my old friends."

For more information contact:

Wendell Etheridge - (678) 363 3765 or Wendell.Etheridge@TECServicesGroup.com

Tom Sweat - (941) 375-0300 or Tom.Sweat@TECServicesGroup.com

TEC SERVICES GROUP HELPS COLLECTION AGENCIES

Thu, 02 Apr 2009 16:59:05 -0400

Nokomis, FL, February 1, 2007: The Enterprise Consultant and The Eminess Company have combined knowledge, skills and reputations in the newly formed consulting company TEC Services Group, Inc. and is based in Nokomis, Florida.

The management team of TEC Services Group has held executive positions in several of the nation’s largest collections agencies. “The broad skill-sets of our management team and staff members allow us to provide excellent service in most areas of collection agencies and departments. In most cases we have ‘seen it before’ so there is no reinvention of the wheel.” states Tom Sweat, President of Eminess Company.

With an average of over 18 years working in the credit and collection industry, the management team of TEC Services Group has completed some of the largest technology-related projects in the industry.

The company provides services encompassing the entire technology arena of a Collections firm. Services include but are not limited to: Organizational Management, Project Management and System Administration. “The Enterprise Consultant and The Eminess Company each focused their efforts on organizations that used or were planning to use products from Ontario Systems, LLC (FACS, CTVision, Artiva) and, due to the companies’ previous success, there is no reason that the new company would take a different approach.” says Wendell Etheridge, President of The Enterprise Consultant.